Help Desk Specialist (HD41) Certificate
Campus Availability and Advisement:
Program Description:
The Help Desk Specialist program teaches how to maintain and troubleshoot computer hardware and software and be a support person to handle calls from customers.
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Required Courses
| CIST 1001 | Computer Concepts | 4 |
CIST xxxx
| CIST Operating Systems Course | 3 |
| CIST 1122 | Hardware Installation and Maintenance | 4 |
| COMP 1000 | Introduction to Computer Literacy | 3 |
| | |
| CIST 1401 | Computer Networking Fundamentals | 4 |
| OR | |
| CIST 2451 | Introduction to Networks - CISCO | 4 |
| | |
| CIST 2130 | Desktop Support Concepts | 3 |
CIST xxxx
| CIS Elective | 4 |
Total Credit Hours: 25 Minimum Credit Hours for Graduation