2016-2017 Semester Catalog

Help Desk Specialist (HD41) Certificate

Campus Availability and Advisement:


Program Description:

The Help Desk Specialist program teaches how to maintain and troubleshoot computer hardware and software and be a support person to handle calls from customers.

More Information: Review program costs, student debt, on-time graduation and more by clicking here.

Required Courses

CIST 1001Computer Concepts

4

CIST xxxxCIS Operating Systems Course

3

CIST 1122Hardware Installation and Maintenance

4

COMP 1000Introduction to Computers

3

 

CIST 1401Computer Networking Fundamentals

4

OR

CIST 2451Introduction to Networks - CISCO

4

 

CIST 2130Desktop Support Concepts

3

CIST xxxxCIS Elective

4

Total Credit Hours: 25 Minimum Credit Hours for Graduation